The Australian Services Union (ASU) is today launching a national research report into Australian call centres. The research, which reports on the often unseen world of the call centre worker, reveals a fast growing industry which now employs nearly one in forty working Australians.[Read full story]
Thousands of Australian call centre workers are more stressed than ever before, according to the national survey commissioned by the Australian Services Union (ASU) of 1,549 staff.[Read full story]
We offer comprehensive live reporting and collective results, so you can know the mood of your organisation without the need for expensive consultants. You can measure results and create an effective strategy.[Read full story]
Were working with a number of contact centres to help agents make the most of each call and their day, and we’ve developed a training/support function that helps reiterate and communicate key training themes in fun, bite sized pieces.[Read full story]
Our mission is to deliver motivation, inspiration, focus and health in the simplest and most effective way to your organization. And innovation is the name of our game; so in response to our conversations with you and other innovative companies we have the following developments underway:[Read full story]
